Behavior Operations Manual
About This Book
The Ops Manual is a guide to influencing human behavior, written for readers who want to shape how others think, decide and act. Its central claim is that behavior drives nearly every outcome in work and personal life, and that understanding it precisely is the key to influence. It is aimed at leaders, sales professionals, negotiators, and others whose work depends on precise influence, and it is not meant for casual readers. The manual rests on three pillars: Self-Mastery, Observation, and Communication. Together they make up the NCI (Neuro-Cognitive Intelligence) System, which the book presents as a way to profile and predict behavior and says intelligence operatives rely on. Readers are guided through several frameworks, including the FATE Model, which examines Focus, Authority, Tribe and Emotion as the instincts that shape survival and response; the Six-Axis Model of Influence, which covers suggestibility, focus, openness, connection, compliance and expectancy; and the Authority Triangle, which looks at behavior, effect and habits as a route to respect and authority. Further chapters introduce the Behavioral Table of Elements, a method for decoding behavior, and the Social Frame, meaning the expectations, beliefs, perceptions and definitions that shape how people act in an interaction. The book also explores the neurology of influence, covering brain structure and chemistry and the biological triggers behind decisions. Its practical techniques include influencing neural pathways, reading micro-expressions, and interpreting body language.
ISBN: 9781735141640
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