Diagnostic Mentoring

Management practice is overdue for a rethink, and attaching new terminology to familiar routines will not achieve one. Lukas Michel argues that the change required goes well beyond chasing efficiency and tighter alignment. Leaders need to look at the whole company and the culture that shapes it.

Written for senior executives and managers, the book offers a vocabulary and a set of tools for discussing and reasoning about management and work in a different way. Michel presents changing how people are led and how work is organised as a core responsibility of every manager, one that must suit the business context that emerged after the pandemic. He examines the operating system that underpins an organisation and clarifies the priorities and goals managers should keep in view. These ideas set the stage for Diagnostic Mentoring, a methodology designed to carry out that transformation in the way teams are managed.