Effective Supervisory Practice

This newly revised curriculum provides a comprehensive training for supervisors and other middle managers in child welfare organizations. Having well-trained supervisors can reduce an agency's risk and improve its overall effectiveness. Using this program is an investment in one of an agency's most valuable its employees.Effective Supervisory Practice has received acclaim from supervisors and middle managers from residential treatment centers, community-based human service organizations, child day care centers, and juvenile correctional facilities, among others. This is a competency-based program using a dynamic "Action Plan" approach to help participants implement effective strategies. Participants learn through group discussion, experiential activities, and lively interactions. The 36-hour curriculum includes an instructor's manual, text for transparencies, and participant workbooks, and is presented in a highly adaptable modular format that covers the following -- Recruiting -- Interviewing and hiring -- Orientation and training -- Personnel evaluation -- Progressive discipline -- Conflict management -- Change and crisis management