Emotional intelligence

Many employers now screen candidates on emotional intelligence, and research suggests it may forecast professional success more reliably than IQ. Unlike IQ, which levels off after the mid-twenties, emotional intelligence can be built up over time through coaching, study, and deliberate practice. The Government of Canada's list of ten essential skills also includes it.

The book is organized around five areas: how you perceive your own emotions, how you express them, how you relate to others, how you make decisions, and how you manage stress. Each section pairs research-based explanations with hands-on exercises that help readers judge their current strengths and weaknesses and set achievable goals. Throughout, the focus is on the factors that most strongly support or undermine emotional wellbeing and day-to-day effectiveness.

Written as a practical, easy-to-use resource, the book is meant for anyone pursuing professional growth, from experienced managers to people just starting their careers.