Interpersonal Relationships

Built for nursing students and practitioners, this ninth edition, Interpersonal Professional Communication Skills for Nurses, teaches how to speak with patients, their families, and the wider care team in ways that suit the profession, stay truthful, show compassion, and draw on sound knowledge. The focus is on the practical abilities that good communication in clinical settings depends on.

The text covers how to build and maintain relationships with people in care, how communication supports health promotion, how to work with patients who have special communication needs, and how members of different health care disciplines can communicate with one another. Case examples show how communication theories apply to everyday nursing work.

This edition adds case studies written in the style of the Next Generation NCLEX exam and a new chapter on managing personal stress. The author, Kathleen Underman Boggs, is an educator. The book has received the American Journal of Nursing Book of the Year award twice.