Managing conflict

Stacey Edmonson's guide is built around fifty practical approaches for handling disputes that arise in schools among students, parents and staff. Each approach stands on its own, giving targeted guidance on settling disagreements, cutting down on conflict and managing it when it happens. Taken together, the strategies form a full framework for driving positive change across a school community.

Throughout the book, the author supports each idea with illustrative examples, quotations and reflection questions, so school leaders can test the advice against their own situations. The aim is to help administrators and educators move into difficult conversations and leadership decisions with greater assurance.