Managing Smart Cities

Seen through a managerial lens, this volume examines smart cities as a question of governance rather than gadgetry. Its chapters contend that a city becomes smart mainly through the management practices applied at its various levels, not simply through the adoption of new systems.

Information and communication technology plays an essential part in this shift, but the book stresses that results depend on how deliberately and efficiently that technology is used. Such use, the chapters suggest, is what moves urban areas toward greater sustainability and resilience.

The content falls into three connected areas: decision-making for urban design and infrastructure development; management and decision-making within the broader development of smart cities; and the ways participation, representation and co-creation can be encouraged and secured. Together these give readers a practical understanding of how sound management enables ICT-based tools and applications to reshape cities and potentially make them smarter.