Resolving Problems and Emergencies

Get help from police, paramedics, fire department and other agencies. Handle a police traffic stop or a car accident. Deal with car mechanics and get roadside help. Get action on problems and complaints. Order home repairs; describe a problem and talk to repair people. Sort out money billing errors, late fees, debts, unauthorized charges … and more. Business English. ESL intermediate - advanced. This is complete program for classroom or self-study and a quick reference guide with corresponding sound tracks on 4 audio CDs. Online coaching for this book is offered at Englishskills.com.