Supervisory management

Designed for people preparing to take on supervisory roles, this text pairs classic management theory with hands-on skill practice. Its guiding idea is that a supervisor's success depends on how well they grow and empower the people they lead, helping each team member perform more effectively in their job.

The content is aligned with the SCANS framework, which lists the workplace competencies and the foundation skills and personal qualities employers expect for strong job performance. Throughout, the book offers realistic guidance on situations supervisors commonly face, so it can stay useful long after a reader's first year in management.

This sixth edition keeps the interactive approach, with frequent self-checks, skill-building activities, and an expanded set of application exercises.