The Practical CIO

Written for IT leaders operating in a fast-shifting economy, this book offers practical guidance for executives who must perform under strong global competition. Eiras covers six areas: setting IT goals before problems arise, holding vendors to account, getting the most value from technology already in place, building and promoting the IT function's reputation, forging working ties with colleagues at every level and with outside partners, and adopting a chief executive's mindset.

The author supports these lessons with interviews and case studies drawn from large international companies, including Microsoft, Prudential, Citigroup, Chiquita Brands, Smithfield Foods and West Marine. Rather than painting an optimistic picture of the future, the book stays grounded in realistic, plain-spoken counsel.

It is aimed at chief information officers and other C-level executives who want direct, usable advice on running IT as a business function.