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Conflict between people, factions, religious beliefs, political views, and even countries is out of control. Conflict is everywhere! Phillip J. Stone is dedicated to helping people navigate through conflict, turning disagreements into agreements. He teaches simple, yet incredibly effective communication and persuasion methods in "How to NOT Lose Friends and Fight with Other People." With over forty years in selling, sales management, and operational management experience, Phillip has won awards, fabulous trips, and big bonuses for his personal sales successes. In sales management, he has trained thousands of sales people on the intricacies of persuasion. In management, he has coached hundreds of people on customer service skills, finding fabulous results. As a business owner, Phillip’s successes came from building teams that excelled in their communication abilities, and those teams won more awards in the process. His career took an disastrous turn in 1981. Phillip J. Stone was a professional rock musician when his record label made a devastating mistake that eventually cost Phillip his music career. Their record, Welcome to the Wrecking Ball, was number forty-nine on Billboard charts, but the European tour was cancelled. But fate brought Phillip into the world of persuasion and communication, and he fell in love. It was nearly fifty years ago when Phillip J. Stone began his journey into the world of persuasion. He says he has found communication gems with each job he’s had. Phillip has mastered key persuasion techniques, including how to tap into the thoughts of others. He includes the simplest, yet most powerful techniques in: "How to NOT Lose Friends and Fight with Other People."