Using technology to transform the value chain

Tools only create value when a company uses them well. This book argues that emerging technologies, applied with care to everyday business processes, can reshape the way an organization operates. It makes the case that firms which fail to adopt these technologies risk falling behind their rivals.

The author explains how connectivity helps a business reach better-informed decisions and open new sources of income, provided the company also learns to manage and get the most from its connections. The book then examines case studies drawn from several industries, showing how the same kinds of technology can be put to work in very different settings to improve output and results.