Workplace Communications

Written for workplace writing and professional communication courses, this textbook was shaped by the author's experience teaching college students who were preparing for skilled trades. Those students needed hands-on guidance more than abstract theory, so the book focuses on everyday communication tasks and is written in a plain, approachable voice.

The text covers the core skills needed to write and speak effectively on the job. Its direct, streamlined presentation suits students in technical communication programs at many kinds of schools, across majors. The seventh edition keeps the teaching features of earlier editions, including numerous examples and practice exercises, and aims to prepare readers for communicating in a variety of workplaces.

An online companion, MyWritingLab, offers homework, tutorials, and assessments tied to the book. It includes the full eText, along with the book's writing assignments, readings, and review exercises, and it builds a personalized study plan for each student. It is sold separately from the printed text.